Shipping & Returns
The following general terms and conditions govern the sale, return and exchange of merchandise on the website www.martharey.com
You may return or exchange your Martha Rey Online Store purchase, including sale items, by returning it to a Martha Rey store or by sending it back to the Martha Rey Online Store. Subject to adherence to the following terms.
Returns or exchanges are applicable to items within 15 days from the date of shipment. Items returned past this time period will not be accepted.
Items must be in original condition (including tags) and must not have been worn, altered or washed. All packaging (including garment bags) shipped with your order must be returned.
Customers must try on swimwear wearing undergarments. You will find a hygiene strip attached to our swimsuits, which must remain in place in case of return. The item therefore will not be accepted if the hygiene strip is removed, altered or if it shows signs of extended wear.
Martha Rey Online Store does not refund international prepaid tax and duties paid at the time of checkout in case of a return or exchange. If you wish to obtain a tax refund, please contact your local customs office.
While Martha Rey covers the costs of returns using prepaid return labels within the US, we do not refund initial shipping charges for goods returned, other than for flawed items. Items exchanged will be re-sent at our cost.